---
title: CVG Airport embraces smart robotic floor scrubbers to manage growth
description: CVG Airport enhances cleanliness and efficiency with Avidbots Neo, a smart robotic floor scrubber, effectively managing increased passenger traffic.
image: https://resources.roboticscouncil.ca/hubfs/CVG_Onboarding_Neo.png
---

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# CVG Airport embraces smart robotic floor scrubbers to manage growth

[ Transportation & Logistics ](https://resources.roboticscouncil.ca/tag/transportation-logistics) [ United States ](https://resources.roboticscouncil.ca/tag/united-states) [ Land ](https://resources.roboticscouncil.ca/tag/land) [ Semi-Automated ](https://resources.roboticscouncil.ca/tag/semi-automated) [ Human-in-the-loop ](https://resources.roboticscouncil.ca/tag/human-in-the-loop) [ Data Collection ](https://resources.roboticscouncil.ca/tag/data-collection) [ Maintenance & Reliability ](https://resources.roboticscouncil.ca/tag/maintenance-reliability) [ Workplace Safety & Health ](https://resources.roboticscouncil.ca/tag/workplace-safety-health) [ Software (perception algorithms, analysis tools) ](https://resources.roboticscouncil.ca/tag/software-perception-algorithms-analysis-tools) [ Remote Inspection ](https://resources.roboticscouncil.ca/tag/remote-inspection) [ Production & Efficiency ](https://resources.roboticscouncil.ca/tag/production-efficiency) [ Mobile (AMRs, AGVs, Drones/UAVs, AUVs, ROVs) ](https://resources.roboticscouncil.ca/tag/mobile-amrs-agvs-drones-uavs-auvs-rovs) [ Canadian-Based Suppliers ](https://resources.roboticscouncil.ca/tag/canadian-based-suppliers) [ Inspection & Analysis ](https://resources.roboticscouncil.ca/tag/inspection-analysis) [ Cleaning & Maintenance ](https://resources.roboticscouncil.ca/tag/cleaning-maintenance) [ Sensing, Monitoring & Mapping ](https://resources.roboticscouncil.ca/tag/sensing-monitoring-mapping) [ Specialized Applications ](https://resources.roboticscouncil.ca/tag/specialized-applications)

 Show More

 BY: Avidbots Corp

 |

 Jun 29, 2026

![CVG_Onboarding_Neo](https://resources.roboticscouncil.ca/hs-fs/hubfs/CVG_Onboarding_Neo.png?width=600&height=429&name=CVG_Onboarding_Neo.png)

#### AT A GLANCE

###### CLIENT

[![https://www.cvgairport.com/](https://no-cache.hubspot.com/cta/default/20067422/5f8dcc66-aa11-4d3f-9c1c-6224db562e64.png)](https://cta-redirect.hubspot.com/cta/redirect/20067422/5f8dcc66-aa11-4d3f-9c1c-6224db562e64)

LOCATION:

###### Cincinnati/Northern Kentucky, United States 

SECTOR:

######  Transportation & Logistics 

SUPPLIER:

###### Avidbots

[![Avidbots](https://resources.roboticscouncil.ca/hs-fs/hubfs/Avidbots.png?width=180&height=34&name=Avidbots.png)](https://avidbots.com/)

 

TECHNOLOGY / PRODUCT USED:

###### Avidbots Neo (Fully Autonomous Floor Scrubbing Robot) 

TARGETED APPLICATION

###### Automated Industrial Floor Cleaning 

LEARN MORE

###### Read The Full Case Study [**Here**](https://avidbots.com/resources/customer-stories/cvg-airport-embraces-smart-robotic-floor-scrubbers-to-manage-growth/)<https://www.deeptrekker.com/resources/customer-success-story-underwater-recovery-with-glenn-lang>

### Improved Cleanliness and Customer Experience through autonomous floor scrubbers delivering around-the-clock clean, which helps housekeeping staff manage a doubling of passenger traffic.

12 - 18 Months

Expected timeframe to easily pay for itself within purchase.

$30000

Annualized value of work

hours for one unit operating

eight hours daily.

↓↓↓

Maintenance cost

“What really sold us on this particular unit was the phenomenal dashboarding that comes along with it. It’s one thing to have an active unit cleaning and doing what you would expect it to do. But the data analytics capability is really driving decisions.”

 

**Brian Cobb, CVG Chief Innovation Officer **

### The Challenge

 

**With a doubling of passenger traffic from 4.5 million to 9.1 million passengers annually, CVG transitioned to an around-the-clock operation.** This meant housekeeping no longer had the luxury of cleaning while the airport was closed overnight, causing a severe strain on staff and resources. An initial attempt to pilot an alternative autonomous floor scrubber from a different vendor failed miserably; the engineering was inferior and the machine leaked constantly, creating complications around extra manpower, passenger safety, slip and fall concerns, and liability. This left the 120-strong housekeeping staff wary of welcoming another automated device.

### The Solution

 

**CVG leadership deployed Avidbots Neo, an autonomous floor-scrubbing robot built from the ground up for high-traffic public and commercial spaces.** Neo uses cutting-edge AI, mapping algorithms, and vision sensors to safely deliver a high-quality, consistent clean with minimal human intervention. Avidbots technicians worked closely onsite with facilities personnel to map out cleaning plans (up to 750,000 ft²), define no-go/slow-down zones, and train staff across hardware, software, and maintenance. Rather than eliminating jobs, CVG used Neo alongside their existing staff to improve working conditions, turning traditional housekeeping into roles focused on the management, repair, and upkeep of advanced automated assets.

### KEY FEATURES

##### 6-Hour Battery Life:

 

Powered by industrial-strength batteries allowing it to clean continuously for up to six hours. 

##### Adaptive AI Software:

 

Conducts dynamic planning to avoid obstacles and handle new and moved objects without teaching, while logging permanent obstacles to its profile.

##### Full Operational Reporting Suite:

 

Provides key metrics to ensure the robot is used to its full potential, including productivity, coverage maps, water usage, individual cleaning plan reports, and performance over time.

##### Integrated Camera Technology:

 

Permits approved staff to see what Neo sees via live remote monitoring. 

### RESULTS

 

**The deployment of Neo successfully integrated into everyday operations, working directly alongside the housekeeping staff to maintain high standards of terminal cleanliness.** This collaboration heavily contributed to CVG earning a 2019 Airport Service Quality (ASQ) Award from Airports Council International, ranking at the very top of North American airports serving 5 to 15 million passengers. Passengers actively notice and laud the impact, even writing notes validating the airport's care for cleanliness. Operationally, the unit delivers an annualized value of $30,000 per year in work hours while the accompanying dashboard analytics empower leadership to make highly informed, data-driven decisions.

 0

ROI Payback Period

 0

per year in annualized value of work hours

 0

###### Continuous cleaning

 0

 (4.5 feet) per second top cleaning speed

######  Positive passenger engagement and feedback 

###### Improved job quality and professional development for housekeeping staff

###### Minimized facility repairs and structural risks associated with human error

## RELATED CASE STUDIES

[![Floor-Cleaning Automation at Saint-Gobain using Avidbots Neo](https://resources.roboticscouncil.ca/hs-fs/hubfs/Neo%202%20Robotic%20Scrubber.png?width=352&name=Neo%202%20Robotic%20Scrubber.png) ](https://resources.roboticscouncil.ca/floor-cleaning-automation-at-saint-gobain-with-avidbots-neo)

###### [ Floor-Cleaning Automation at Saint-Gobain with Avidbots Neo ](https://resources.roboticscouncil.ca/floor-cleaning-automation-at-saint-gobain-with-avidbots-neo)

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## **Showcase how you achieved real results**

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